PLEASE READ IN ITS ENTIRETY! Do not hesitate to email us at firstname.lastname@example.org if you have questions about this policy as it relates to any purchase. We would love to clarify any statements made in this policy.
**DURING THE COVID-19 PANDEMIC WE WILL NOT ACCEPT RETURNS/EXCHANGES OF ANY KIND HOWEVER WE WILL OFFER STORE CREDIT FOR ACCEPTABLE REASONS**
If a candle is defective due to errors in production we will process an exchange for the same scent from a different batch at our expense. Please contact us at email@example.com within 7 calendar days. We extensively test our candles so we do not anticipate any issues with your purchase, however, we will do what we can to fix the issue.